FAQ
What type of hair do you offer?
We offer premium quality hair extensions, wigs, closures, and frontals designed for softness, versatility, and long lasting wear.
Can the hair be colored?
Yes. Our hair can be colored by a professional. We always recommend working with an experienced stylist and performing a strand test before coloring.
Can I straighten or curl the hair?
Absolutely. Our collections can be heat styled and worn in different looks depending on your preference. We recommend using a heat protectant to help maintain the quality of the hair.
How long does the hair last?
With proper care and maintenance, our hair can last for an extended period of time. Longevity will vary based on styling habits, maintenance routine, and overall care.
How many bundles do I need?
For a natural full look we recommend:
12” to 18” → 2 to 3 bundles
20” to 24” → 3 bundles
26” and longer → 4 or more bundles
Additional bundles may be needed for extra fullness.
What is HD lace?
HD lace is an ultra thin lace designed to blend more naturally against the skin for a seamless and more realistic finish.
What is the difference between a closure and a frontal?
Closures provide coverage at the top area of an install and are perfect for a natural finish.
Frontals extend across the hairline and offer more styling flexibility.
Does the hair shed?
Minimal shedding is normal with all hair extensions. Gentle detangling and proper maintenance help keep shedding to a minimum.
How should I care for my hair?
We recommend following our Hair Protocol for tips on maintaining softness, shine, texture definition, and longevity.
Can I wear the hair every day?
Yes. Our collections are designed for everyday wear while maintaining softness, movement, and versatility.
Do you offer refunds or exchanges?
Due to the nature of our products and hygiene standards, all sales are final.
Please review your order carefully before placing your order.
How long does shipping take?
Shipping times may vary depending on processing time, location, carrier delays, and product availability.
Tracking information will be provided once orders have been shipped.
Do wigs come pre styled?
Our wigs arrive ready for customization and styling based on your personal preference.
Still have questions?
We are always happy to help and guide you toward the best option for your look.